Frequently Asked Questions

Everything you need to know about our home essentials and shipping.

What is the typical shipping timeframe for furniture?

Most in-stock furniture items ship within 3-5 business days. Large freight items may take 7-14 business days for delivery depending on your location.

What is your return policy for home decor?

We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition to qualify for a full refund.

Do you offer white-glove delivery and assembly?

Yes, for select large furniture pieces, you can opt for white-glove delivery at checkout, which includes room-of-choice placement and full assembly.

Are your textiles and bedding sustainably sourced?

We prioritize sustainability by partnering with certified organic suppliers. Look for the 'Eco-Friendly' badge on our product pages for detailed material certifications.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free installment plans through Affirm or Klarna for larger home purchases.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal to monitor your delivery progress.